The support we can provide on most third-party resources is fairly limited. If you ever require assistance with any third-party websites or resources, click the appropriate heading from the list below to see contact information for their technical support.
Navigate to mathxl.com. The footer has support options for the following:
- Educator Training & Support
- Student Support
- IT/Lab Admin Support
- System Requirements
- Accessibility Information
Select Student Support from the footer of the page. Here you can find help setting up your computer, registering, and more. There is also an option to Contact Technical Support for 24/7 assistance with registration, signing in, browser settings, plug-ins, or other system requirements.
Navigate to OnTheHub and select Help in the top right-hand corner to browse help topics. Don't see what you are looking for? Select, the Contact Us link close to the bottom of the page for the most up to date methods to get in touch with OnTheHub support.
Navigate to evolve.elsevier.com and select Help on the top or bottom banner. On the next page, you will be prompted to select I'm a student or I'm an educator for assistance with their products.
Navigate to taskstream.com and click on the three-line icon in the top right-hand corner. From the menu bar, select Request Help. From the drop-down menu, select an answer for How can we help you?
Navigate to support.office.com for Office help and training.
Navigate to help.adobe.com for assistance with Adobe products. You may search for your issue at the top of the page, select an issue from the Popular Topics, or select a product at the bottom of the page.
Shadow Health assessments allow nursing students the opportunity to demonstrate and practice their clinical reasoning skills using life-like digital interactions. For technical support, you should contact Shadow Health at 800-860-3241.
For assistance with W.W.Norton eBook functionality, including resources for students and instructors, click here. In addition, you can submit a support request ticket online.
For assistance with educational software from McGraw-Hill Education, visit their Technical Product Support page. This website provides a phone number as well as an option for online support.
For assistance with uploading videos to YouTube, navigate to the Google support article for Uploading Videos.
For assistance with uploading videos to Vimeo, navigate to the Vimeo support article for Uploading to Vimeo.
YouSeeU is an online communication and peer review website used by students in the College of Theology. For assistance with registering, basic system requirements, and instructions on how to complete activities on this website, check out the resources available in the Student Success Center below.
YouSeeU Resources
For assistance with the error "There was a problem logging into ThinkingStorm, please contact your advisor", you will need to contact ThinkingStorm support. You can view the Contact Us page or call using the direct phone number at 877-889-5996.
Zoom is a video conferencing platform often recommended by the College of Doctoral Studies as a way for doctoral students and their dissertation committee to meet. If you have questions about using Zoom, you will need to contact the dean of your respective college.
Mathematica is a mathematical computation program used in some STEM programs. For assistance accessing and using this program, see the resources available on the Course Material Support page of the Student Success Center.