ThunderTime is an app that is used by preceptors and some GCU employees. This app is where preceptors can approve the clinical hours that students submit through the Lopes Activity Tracker. Some GCU employees will also use ThunderTime to submit a Skills Checkoff Exam for students completing the health assessment lab in their NUR-634 course. If you are a student, please see Lopes Activity Tracker for more information on submitting hours. If you are a preceptor, see the appropriate heading below for assistance. NOTE The Lopes Activity Tracker and ThunderTime websites function best when opened in Google Chrome, Firefox, and Safari. If you are using Microsoft Edge and are experiencing difficulties, we recommend switching to an alternative supported browser.Expand/Collapse All How to access ThunderTime ThunderTime is the preceptor side of the Lopes Activity Tracker. Through this website, preceptors will be able to review and approve hours for their students, as well as complete evaluations of their progress. Some GCU employees will also use it to evaluate students in the NUR-634 course. ThunderTime can be accessed directly via thundertime.gcu.edu. You will then enter your GCU email address and password into the Sign in window. NOTE If you are a preceptor, your GCU email address will either look like p.firstname.lastname@my.gcu.edu or firstname.lastname@my.gcu.edu. If you are a GCU employee, your GCU email address will either look like username@my.gcu.edu or username@gcu.edu. NOTE If you are unable to see anything in ThunderTime, enable cookies. To enable cookies, check out the article Enabling Cookies in your Browser for more information. If you are a preceptor and it is your first time logging in, follow the steps listed in the New Account Set Up accordion below. If you are a GCU employee and it is your first time logging in, please contact Staff IT Support for further assistance. New Account Set Up When you first start with GCU, you should have received a New GCU Account email. This email includes your username (otherwise known as your GCU email address) and password. NOTE If you cannot locate the email containing your GCU email address and password, please contact GCU Technical Support. We can send a new email! Start by navigating to thundertime.gcu.edu. Then, it will prompt you for an email address, enter your GCU email address. After entering your GCU email address, click Next. The next screen will ask for your password. Enter the password found in the New GCU Account email and then click Sign in. NOTE If you are unable to log in after copying and pasting the password from the email, try to type in the password. After logging in, you will be shown a message that says, "Let's keep your account secure", click Next. Whenever you are setting up your account you will have to add an authentication method to be your multi-factor authentication (MFA). You will have the option to add either Microsoft Authenticator or Phone as your MFA method. You can choose Microsoft Authenticator, but GCU Technical Support has a limited scope of service for Microsoft Authenticator; therefore, it is recommended that you use the Phone option. Based on the option you decide to add, open the matching accordion below. Microsoft Authenticator Option NOTE While the Microsoft Authenticator app can be used as an authentication method, GCU Technical Support has a limited scope of service when it comes to supporting it. We cannot assist with troubleshooting your mobile device if the application does not work. For this reason, we recommend that if you decide to add the Microsoft Authenticator option, that you have the Phone option set up as a backup. On the Install Microsoft Authenticator page, depending on your type of mobile device, click the applicable app store download button to install the Microsoft Authenticator app on your mobile device. Then, click Next. Keep the Set up your account page open while you set up the Microsoft Authenticator app on your mobile device. Once the app is downloaded, open it and click Accept to agree to the privacy statement. Click Continue if you prefer not to share your app usage data with Microsoft. Next, you can either click Add work or school account and sign in with your GCU email address and password or Scan a QR code with your mobile device. If you clicked Scan a QR code, return to the Set up your account page and click Next. This will make a QR code appear. NOTE If you are doing this entire setup process on your mobile device, it will prompt you to Pair your account to the app by clicking this link instead of showing a QR code. After scanning the QR code, click Next. NOTE If you receive any error messages when the QR code is scanned, check out the relevant accordions in the Errors section of our Multi-factor Authentication (MFA) article. After adding your account, a notification will be sent to your mobile device from the Microsoft Authenticator app to test your account. You can approve the notification by entering the number shown on the screen into the box on your mobile device and clicking Yes. Once complete, you will see the confirmation that the Microsoft Authenticator method has been added. Click Done to exit this window. Now the Microsoft Authenticator method will be your primary authentication method when authenticating yourself on sign-in, otherwise known as your multi-factor authentication (MFA) method. If you would like to learn more about managing your authentication methods, what MFA is, and how MFA works, check out our Multi-factor Authentication (MFA) article. If you have any trouble setting up the Microsoft Authenticator app, check out Microsoft's support article for more detailed steps on the process. Phone Option On the Install Microsoft Authenticator page, click Other options. Click the Phone option. Now it will require you to input your phone number. Once input, click Next. A verification code will be sent to your phone number. Enter the verification code that was sent, and then click Next. After a successful verification, you will receive a "Phone number added" screen. Click Done to exit this window. NOTE Even though we have a limited scope of service for the Microsoft Authenticator, we recommend setting up the Microsoft Authenticator method as a backup multi-factor authentication (MFA) method if your Phone method is giving you trouble. If you would like to learn more about managing your authentication methods, what MFA is, and how MFA works, check out our Multi-factor Authentication (MFA) article. You will now be prompted to update your password. Enter the temporary password from your New GCU Account email as your current password and create a new password. NOTE When creating your new password, make sure to follow the password criteria listed in the What is the password criteria? accordion in our Password Reset Process article. After you create your new password and enter it, click Sign in to finish your account set up. Password Reset Process IMPORTANT This process is just for preceptors. If you are a GCU employee, please contact Staff IT Support for further assistance. Before you can reset your password, preceptors will need to set up their account with at least one authentication method. To do so, check out the New Account Set Up sub-accordion within the How to access ThunderTime accordion above. NOTE If you lose access to your authentication methods, please contact GCU Technical Support for further assistance with getting into your account. Start by navigating to thundertime.gcu.edu. Then, it will prompt you for an email address, enter your GCU email address. After entering your GCU email address, click Next. Click Forgot my password. You will be prompted to enter your GCU email address (if it isn’t entered automatically), complete the CAPTCHA below, and then click Next. NOTE Below are three things to keep in mind when completing the CAPTCHA: We recommend using the visual text option that appears automatically. The CAPTCHA should be read from left to right, starting with the top line. If you have difficulty reading the initial CAPTCHA characters, you can click the refresh option on the right (identified by the green box in the screenshot above). This will provide an alternative set of characters for you to transcribe. If you continue to have difficulties with the visual CAPTCHA after refreshing it, there is an audio option available as well (identified by the blue box in the screenshot above). This option will play a series of words in English and Spanish for you to transcribe. Enter a space between each word that you hear. Captcha is NOT case sensitive. A screen will appear with your available options to use to reset your password. NOTE You may not have all of the options available to you. To add more options, check out the Managing your Authentication Methods section in our Multi-factor Authentication (MFA) article. Based on the option you decided to use to reset your password, open the matching accordion below. Email my alternate email Click the Email button. A verification code will be sent to your alternate email address. Enter the verification code that was sent, and then click Next. Text my mobile phone Enter the phone number that you set up as your authentication method. After entering your phone number, click the Text button. You will receive a text message with a verification code. Enter the verification code that you received via text message into the box on the screen and then click Next. Approve a notification on my authenticator app Click the Send Notification button. A notification will be sent to your mobile device from the Microsoft Authenticator App to approve your reset password request. You can approve the notification by entering the number shown on the screen into the box on your mobile device and clicking Yes. Enter a code from my authenticator app You will be prompted to enter the code displayed in the Microsoft Authenticator app. Navigate to the Microsoft Authenticator app on your mobile device. After navigating to the Microsoft Authenticator app, open your added Grand Canyon University account. The verification code is under One-time password code. Enter this code into the box on the password reset page. After entering the code, click Next. NOTE We recommend not providing the code that is generated to anyone. If you provided the code to another person, please ensure that you reset your password as soon as possible. If you are unable to reset the password, we recommend generating a new code. You will then be prompted to create a new password. When creating your new password, make sure to follow the password criteria listed in the What is the password criteria? accordion from our Password Reset Process article. After creating your new password, click the Finish button to finish the password reset process. You can now use this new password for all websites that are tied to your GCU email address. How to Approve Hours Preceptors will normally log into ThunderTime to approve hours submitted by students within the Lopes Activity Tracker. If you are a GCU Employee trying to complete the Skills Checkoff Exam, please see the next section of this article. Once you are logged into ThunderTime, select the Time Log Approvals option from the menu on the left. Details about the student and their time logs will appear. If you would like to approve the hours after reviewing the student’s submission, click Approve. If you need to adjust the time entered by the student, select Adjust Time. If you selected Adjust Time, a "Review Time Log Entry" pop up box will appear. Check the box next to "Adjust Hours". In the new fields that appear, enter the adjusted hours/minutes and provide a reason for the adjustment. Then, click Approve. NOTE To download a completed PDF copy of the evaluation, navigate to the Evaluations tab from the left-side menu. Completing the Skills Checkoff Exam If you are a GCU employee trying to evaluate a student’s health assessment, you will need to submit the Skills Checkoff Exam. This exam is only required to be completed for students who are taking a NUR-634 class and will only be accessible during the 14th week of the course. Students do not need to do anything to get this form to appear in the ThunderTime, and it should be added automatically. Once you are logged into ThunderTime, select the Evaluations option from the menu on the left side. Details regarding the student and the evaluation will appear here. Click Evaluate to start evaluating the student’s health assessment. You will now see 16 different topics to evaluate the student on. Expand each topic to view each of the criteria that you will need to grade the student on. Once you have filed out the exam, you must enter the date that the assessment was performed as well as a summary of the overall performance of the student. Once you have completed these fields, check the box that you have reviewed all areas. If the student does not meet the 85% (212 point) minimum, a Remediation section will appear. You will need to enter the hours anticipated for the student to prepare and practice, as well as come up with a remediation plan for the student to succeed. Once you have completed the exam, at the bottom of the page, you will see a submit button. Press Submit to submit the evaluation. After submitting the form, a PDF copy will be sent to both your and the student’s GCU email address. Practicum/Internship Consultation (PIC) If you are an instructor for a student within the Clinical Mental Health Counseling (CMHC) or School Counseling (SC) programs, you may be required to complete the Practicum/Internship Consultation (PIC) form. The PIC is a SurveyMonkey evaluation that instructor completes for the student. The PIC form is located within the Evaluations section of ThunderTime. If you are missing this evaluation for your student, please contact GCU Technical Support for assistance. Midterm and Final Evaluations There are two types of evaluations that Preceptors are required to complete (midterm and final), documenting the preceptor’s impression of the student at that point in their clinical. These evaluations will become available in the Evaluations section of ThunderTime at the middle and endpoints of the students clinical, respectively. Once an evaluation has been completed, you can view and download a copy of it as a PDF by first selecting My Students, then Details (for the specific student), then Evaluations, and finally Download next to the completed entry. If you are missing this evaluation for your student, please contact your student’s Field Experience Counselor (FEC) for assistance. FAQ When I log into ThunderTime, it says "Incorrect Username" The error message "Incorrect Username" will appear when you sign into ThunderTime using another email address that is not a @my.gcu.edu email address like your Work email. When you receive this error message, click sign out and try to sign in with the given @my.gcu.edu email address. Ensure that you are using the correct format for your email address when trying again; some preceptor email addresses are formatted as p.firstname.lastname@my.gcu.edu, rather than firstname.lastname@my.gcu.edu. My account information is incorrect; how can I correct it? If there is incorrect information listed on your ThunderTime account (misspelled name, wrong email, etc.), we recommend that you contact your student’s Field Experience Counselor (FEC) for assistance. If you are not sure who their Field Experience Counselor is, please reach out to the student for that information. When I try to log in, I see the error "Pop-up is disabled" If you are trying to sign in and you receive the error message "Pop-up is Disabled. Enable popup to sign in", you will need to enable pop-ups before continuing. The article Allowing Pop-ups on GCU Sites will walk through the steps of enabling pop-ups. When I log in, I see the error "Cookies are disabled" If you receive the error message, "Cookies are disabled. Please enable cookies for this site to work properly", you will need to enable cookies. Check out the article Enabling Cookies in your Browser for more information. You will also need to enable cookies if you receive exclamation marks next to the options on the left, or receive the error, "Error An unexpected error has occurred" in the top right-hand corner. I tried to use ThunderTime, but I get the error "Your session has expired" ThunderTime will display the message, "Your session has either expired or your cookies are disabled" when there is an extended period of inactivity. If you receive this message, click the Sign Out button in the upper right-hand corner and then sign in again. If you continue to receive this error, make sure cookies are enabled. For more information about enabling cookies, check out the article Enabling Cookies in your Browser. Troubleshooting Mobile Devices If you are experiencing problems when logging into ThunderTime on a mobile device, you may receive the error message "Popup is disabled". When you receive this message, press the sign in button again to continue. If you are unable to continue with the sign in process, make sure to enable pop-ups and cookies on your device. Select the appropriate mobile system for steps on enabling pop-ups and cookies. Android These steps are for the Google Chrome browser that is available on Android tablets and phones. If you are using another browser downloaded from the play store, please search the support page of your browser for these steps. Open the Chrome App. To the right of the address bar at the top, tap the Settings Icon. Tap Site Settings and then select Pop-ups and Redirects. NOTE If you don’t see Site Settings immediately, look for a Settings button; the Site Settings button should then be visible. Turn Pop-ups and redirects On. Press the Arrow in the top left corner. Select Cookies. Turn Cookies On. NOTE If you see multiple options for Cookies, select the option that says, "Allow cookies". iPhone These steps are for the Safari browser that is available on iPhones and iPads. If you are using another browser downloaded from the app store, please search the support page of your browser for these steps. Open the Settings Scroll down and select Safari. Turn off Block Pop-ups. Turn off Block All Cookies. NOTE While ThunderTime is compatible with mobile devices, GCU Technical Support’s scope of service is limited for mobile devices and may not be able to assist outside of the steps above. Accessing the training in ThunderTime Any training that needs to be completed before approving hours can be found in ThunderTime. To access the training, you can log into ThunderTime and select Training on the left side. CIRT is asking me to sign in to complete my training Preceptors are not required to sign into CIRT to complete training. If you are taken to a CIRT sign in page when clicking the training link from within ThunderTime, please use the Search everywhere bar to search for "CONHCP Preceptor Training" and select the CONHCP Preceptor Training link from the search results. My Midterm and Final Evaluations are missing! What can I do? If you find that your Midterm and/or Final Evaluations are missing for the student, please contact GCU Technical Support. GCU Technical Support will be able to look into this further and may need to submit a request to have the evaluation resent to you. I need to complete a Formative Evaluation form for a student and it is missing, what do I do? The Formative Evaluations are a set of forms that Site Supervisors complete for students through Thundertime. These forms change based off the course and the program that a student is enrolled in. If you do not see these forms in ThunderTime, this could be a result of something that is wrong on your profile. We recommend reaching out to the student’s Field Experience Counselor so that they can confirm the role of your account in the backend. May 29, 2026 21:38 Updated Related articles Lopes Activity Tracker Password Reset Process Faculty Review Portal Contract Portal Field Experience Site Information Form