This article refers to the communication methods within the newest LMS platform, which is currently in beta testing. If you are not part of the beta test, please see (LMS) Navigating the Forums for assistance instead.
Communicating with your instructor and other classmates is easy from within the LMS. There are four places in which communication takes place: Discussion Forums, Class Questions, the Inbox, and Announcements.
The Discussion Forums page contains links to the weekly discussion questions for each topic. To access this page, select Discussion Forums from the list of options on the left side of your classroom.
Once there, all available discussion questions for the class will be visible. The questions are listed in order and are labeled with their appropriate topic designation and start date. The Unread Posts and Total Posts columns are useful for determining if there are new posts to read and respond to.
For information on how to respond to Discussion Forum Posts, check out the article: (NextGen LMS) Discussion Forums.
The Class Questions section serves as an open forum to ask questions that anyone in the class can answer. If you’re used to attending in-person classes, this is the online equivalent to raising your hand and asking a question out-loud.
To access this page, select Class Questions from the list of options on the left side of your classroom.
For an in-depth overview of how to use the Class Questions feature, check out the article: (NextGen LMS) Class Questions.
The Inbox serves as a communication channel between you and all of your instructors. From the Inbox, you can send private messages to any instructor that you currently have a class with.
Start by locating and clicking the Inbox icon in the upper right corner of the LMS.
Once inside the Inbox, your current instructors’ names will appear in a list on the left. Select any of their names in order to start a message.
Type your message in the box below. If needed, you can also attach a file by selecting the paperclip icon beneath the textbox. Once you’re ready, click Send.
The message will appear above with a date and time stamp. There is no way to edit a message once it’s been sent, but you can hide the post and make a new one. To hide a post, click the eye icon on the upper right of the message box. The post will then turn grey. Your instructor will be able to see that a message was sent at that date and time, but will not be able to read the message itself. To unhide the post, simply click the eye icon again.
Once your instructor responds, you’ll be notified via the Inbox icon. A number will appear to indicate how many new messages you have received. Click the icon to be taken back to your Inbox at any time.
The Announcements page contains posts made by the instructor that may include class requirements and important class updates. Click Announcements from the left side of your class to access these posts.
You can read any announcement directly on this page. Once you have read the announcement press Acknowledge.