If you’ve been added to the beta testing group for iOS, you will receive an email from TestFlight (no_reply@email.apple.com) with the subject line: “Grand Canyon University has invited you to test Halo Learn”. Follow these steps to set up the app:

1. First, you will need to have the TestFlight app installed from the App Store.
2. Open the email on your iOS device and tap View in TestFlight to open the app in TestFlight.

   

3. Once directed to the Halo Learn app in TestFlight, select Install.
4. After the app finishes installing, click Open.
5. When the app opens, press Next.
6. On the Share Feedback page, choose Start Testing.

If you’ve been added to the beta testing group for Android, you will receive an email from Firebase (firebase-noreply@google.com) with the subject line: “You’ve been invited to test Halo Learn for Android”. Follow these steps to set up the app:

1. First, open the email you received from Firebase on your Android device.
2. Scroll to Step 2 in the How to start testing section, then click Get started. If you are asked how you would like to open the link, choose your default browser.
3. You will be brought to the Halo Learn Beta app distribution page. Log into Firebase using the personal Gmail account that you used to sign up for the Beta.
4. After logging in, you will need to consent to sharing your device information. Place a checkmark to confirm your consent, then select Start testing on this device.
5. Under the latest version, select Download. Depending on your device, you may need to press Download again to confirm.

   

6. This will download a file named app.apk to your device. Once the file has finished downloading, open the file.

   

7. APK files allow users to install apps outside of the traditional app store, but your device will likely block you from opening unknown apps from your browser. Follow the prompts on your device to allow permissions.

   

8. Your device may also block you from installing apps from unknown sources. The instructions on how to allow applications from unknown sources will vary depending on your device, so follow the prompts that appear on your device to allow them.
9. Once you’ve allowed installations from unknown sources, you can open the file and select Install to start the installation.
10. After the installation is complete, click Open.

Once you’ve installed the app, you will need to log in to access your alerts and settings:

1. You’ll be taken to Halo Learn Mobile App page. Select Login to Halo Learn.
2. On the Sign Up page, enter your GCU email address in the Halo Login field and click Continue.

   

3. You’ll be redirected to the Microsoft login page. Enter your password and select Sign in.
4. You will be prompted to verify with MFA. Choose your preferred method and complete the verification.

   

5. After logging in, you’ll be prompted to allow notifications. Make sure to select Allow to receive push notifications on your device.

The Alerts page is the main page where you will see all notifications related to your courses displayed in one place.

Here’s what you can do on the Alerts page:

• You can switch between List and Class views to group the notifications.
• You can clear all your alerts by clicking on the two-checkmark icon and selecting Clear Alerts.

  

• You can filter your alerts by New and Read and clicking Apply Filters.

To refresh your alerts, simply pull down on the screen to update the page.

Clicking on a notification will take you to the relevant content where you can interact with it directly.

If you see the message “You have no alerts right now”, it just means you have not received any yet. You can still click on the My Halo Settings button to manage your alert settings.

Selecting the Halo Learn page in the navigation bar at the bottom will direct you to the Halo website in your browser.

On the My Account page, you can view your email and adjust between the default alert display options: List and Class View.

1. You can also access your alert settings by going to My Halo Settings.
2. Once you’re in the alert settings, you’ll see two sections: Manage Alerts and Manage Devices.
3. In the Manage Alerts section, you can choose which notifications you want to receive and how you would like to receive them.
   • You can turn on or off notifications for new announcements and messages.
   • The checkbox under In-Halo Alert will allow notifications to appear in the My Alerts sidebar panel within Halo, while selecting the checkbox under Mobile App will send the notification directly to your mobile device through the Halo Learn mobile
4. In the Manage Devices section, you can connect or disconnect devices that will receive notifications. If you want to disconnect a device, select Disconnect from the device list below to log out of your account on the app.
5. After adjusting any of your alert settings, click Save at the top to apply your changes.

The Halo Learn mobile app is available on both the Google Play Store and the Apple App Store, making it compatible with all Android devices and Apple devices.

Currently, the Halo Learn mobile app is focused on delivering alerts and notifications outside of the main Halo Learn platform. While it does not serve as a complete Halo interface on mobile, it allows you to manage and interact with the alerts you receive directly within the app. The Halo team is looking forward to providing easier access to features like messages, class announcements, grade updates, and more from your phone in the future. In the meantime, the Halo website is responsive to mobile devices, and each page is optimized for use in your phone’s browser. Some pages may still require you to use a computer, but the Halo team is continually working to make the classroom fully mobile-friendly so you can access all features on your phone.

The Halo team is actively working on adding more alerts and features to the Halo Learn mobile app and is continuously looking for ways to improve it. They value your feedback and want to hear your thoughts on how they can make the app work better for you. You can submit your ideas and suggestions by clicking here.

Please keep in mind that the Halo Learn mobile app and Halo Alerts system are currently in Beta testing, so you may encounter bugs or issues. If you do find any bugs or issues while using the app, you can report them directly by going to My Account, then Help & Resources, and selecting Report a Bug.

If you see an error message, “Not a valid login for any Halo institution,” on the Sign Up page, it means that you are not an active student with GCU. Please make sure that you have an active class within the Halo platform. Also, confirm that you are entering your full GCU email address (including @my.gcu.edu).