(Halo | Learn) Using Messages

Start by locating and clicking the Messages icon in the upper left corner of Halo.

Once inside the Messages view, your current instructors’ names will appear in a list on the left. Select any of their names in order to start a message.

Type your message in the box below. If needed, you can also attach a file by selecting the Add Attachment link beneath the textbox. When uploading files, please keep in mind that you can only upload up to 10 files in one message with each file having a maximum size of 20MB. There is an an auto-save feature that will indicate when the last changes were made. Once you’re ready, click Send.

The message will appear above with a date and time stamp. There is no way to edit a message once it’s been sent, but you can hide the post and make a new one. To hide a post, click the eye icon on the upper right of the message box. The post will then turn grey. Your instructor will be able to see that a message was sent at that date and time, but they will not be able to read the message itself. To unhide the post, simply click the eye icon again.

Once your instructor responds, you’ll be notified via the Messages icon. A number will appear to indicate how many new messages you have received. Click the icon to be taken back to your Inbox at any time. Doing so will clear the number indicating the number of messages you have.

Depending on your alert settings, you will receive an alert through the Alerts bell icon in the top right corner of your classroom. Clicking the icon will open the My Alerts window, where you can easily find and navigate to your message.

If you have enabled notifications on your Halo Learn mobile app for private messages, you will also receive alerts there. For more information on how to manage your alert settings, check out the (Halo | Learn) Managing Settings article.

After reading the message, you can use the like button to indicate that you have acknowledged the message, or you can reply to the message.

Start by locating and clicking the Messages icon in the upper left corner of Halo.

Once inside the Messages view, your class names will appear in a list on the left. Inside each class will be the students that had conversations with you. Select any of their names in order to continue messaging the student. To more easily find a conversation you have started, click the search icon and type the name of the student who you are looking for.

To start a new conversation with a student, click on the blue pencil icon and then type and search for the student’s name in the To: box.

Type your message in the box below. If needed, you can also attach a file by selecting the Add Attachment link beneath the textbox. Halo | Learn allows a maximum of 10 files to be uploaded and has an auto-save feature that will indicate when the last changes were made. Once you’re ready, click Send.

The message will appear above with a date and time stamp. There is no way to edit a message once it’s been sent, but you can hide the post and make a new one. To hide a post, click the eye icon on the upper right of the message box. The post will then turn grey. Your students will be able to see that a message was sent at that date and time, but they will not be able to read the message itself. To unhide the post, simply click the eye icon again.

Once your student responds, you’ll be notified via the Messages icon. A number will appear to indicate how many new messages you have received. Click the icon to be taken back to your Inbox at any time. 

Depending on your alert settings, you will receive an alert through the Alerts bell icon in the top right corner of your classroom. Clicking the icon will open the My Alerts window, where you can easily find and navigate to your message.

If you have enabled notifications on your Halo Learn mobile app for private messages, you will also receive alerts there. For more information on how to manage your alert settings, check out the (Halo | Learn) Managing Settings article.

You can change the view to “Unanswered” if you would like to view any message that might needed responses.

To clear the notification stating that there is a message, you will either need to respond to your student or like their message to indicate you read it.