In Student Teaching courses, there are assignments that require you to fill out a Student Teaching Evaluation of Performance (STEP) in Adobe Sign.

NOTE This process does NOT use the Document Management Application in the portal. No mentors are involved with the STEP form, and students will receive a copy of their completed form via email only. The completed form is not available for download within the GCU portal.

Process

Start by clicking on a link provided in your assignment. It will take you to a web form hosted in Adobe Sign.
After filling out all of the required information, you should click on Click to Sign at the bottom.
A verification email will be sent to the email address you provided in the form.
- If the verification email does not come through, it is possible that you entered the email address incorrectly.
Once the email is verified, a completed copy of the form will be sent to the your email as a PDF that you can upload to Halo Learn.
- If you do not receive the completed form via email after verifying your email and it has been over 24 hours, please contact GCU Technical Support.

NOTE The emails come from adobesign@adobesign.com. If you are having trouble receiving the email, try adding it to your Safe Senders, and check your Junk/Spam folders.

Form/Workflow

Here is what the form looks like:

When you click on Click here to sign, a window will pop up asking you to type in your name or draw it. If you choose to draw your name, you will still need to type it in. After signing, click Apply.

After all required fields are filled out, a Click to Sign button will appear at the very bottom of the screen.

After clicking on the button, the screen will process the information for a few moments.

You will be prompted to check the email address provided within the form to verify your identity.

We recommend checking Spam/Junk folders and/or adding adobesign@adobesign.com to the Safe Senders list if you have any difficulty receiving the email. The verification email looks like this:

NOTE If you do not receive an email confirmation, restart the form. The form should prompt you to e-sign and ask for your email.

After the you click to verify your email, you will be greeted with the following page and be prompted to check your email again.

Please note, it can take several minutes for the second email to come through. It will have an attached PDF of the signed document.

After opening the document, you may see the following message. Please be informed to hit Cancel.

If you try to save the document, you will see the following message. Please have the student select Save a Blank Copy. The information in the form will still be there, it will not delete any information.

Here is an example of a PDF document that has been saved as a "blank copy":

Troubleshooting the form

If you experience any technical issues when filling out the from, we recommend the following troubleshooting options:

Ensured that all required portions of the form are filled out.
Verify that the correct email address is being used.
Try using more than one email address.
Check your spam/junk folders.
Add adobesign@adobesign.com recipient to your Safe Senders list in Outlook.
Clear Your Cache and Cookies.
Try using a different browser (see Supported Browsers for more information).

If none of these troubleshooting steps resolved your issue, please reach out to GCU Technical Support for further assistance and escalation.