Are you trying to do something specific in your class, but you're not sure what to press? The WalkMe guides can help with that! These guides will walk you step-by-step through different processes directly in the class.
To access the WalkMe Guides, click on the question mark in the top right corner of your course.
LoudCloud
Once the WalkMe window is open, select a guide to start.
Halo | Learn
Once the WalkMe window is open, select a guide to start.
FAQ
If nothing happens after clicking the WalkMe launcher (the question mark icon), we recommend closing the LMS tab you currently have open. Then, open a new tab and go directly to the LMS environment that houses your course. See the links below if you aren't sure what LMS platform to access:
Courses in Halo Learn:
LoudCloud Online Undergraduate (course level up to 499):
LoudCloud Online Graduate / Doctoral (course level between 500-999):
LoudCloud Campus Classes (traditional classes with course level up to 499):
If you are receiving an error or the guides are not working properly, try completing Basic Troubleshooting like switching browsers or clearing the cache and cookies.
If you ever want more information on the different processes the guides walkthrough, check out other Support Articles in the Help Center.
If you accidentally close out of the guide, you can always start it again by going back to the WalkMe menu and selecting the guide again.
If you are logged in to the LMS and don’t see the question mark, you may be on your main dashboard. Select one of your courses and the WalkMe guides icon will become visible.