Are you trying to do something specific in your LoudCloud class, but you're not sure what to press? The WalkMe guides can help with that! These guides will walk you step-by-step through different processes directly in the class.
To access the WalkMe Guides, click on the question mark in the top right corner of your course.
Once the WalkMe window is open, select a guide to start.
If nothing happens after clicking the WalkMe launcher (the question mark icon), we recommend closing the LoudCloud tab you currently have open. Then, open a new tab and go directly to the LoudCloud environment that houses your course. See the links below if you aren't sure what LoudCloud platform to access:
Online Undergraduate (course level up to 499):
Online Graduate / Doctoral (course level between 500-999):
Campus Classes (traditional classes with course level up to 499):
If you are receiving an error or the guides are not working properly, try completing Basic Troubleshooting like switching browsers or clearing the cache and cookies.
If you ever want more information on the different processes the guides walkthrough, check out other Support Articles in the Help Center.
If you accidentally close out of the guide, you can always start it again by going back to the WalkMe menu and selecting the guide again.
If you are logged in to LoudCloud and don’t see the question mark, you may be on your main dashboard. Select one of your courses and the WalkMe guides icon will become visible.