Welcome to our Frequently Asked Questions section. Here you will find a listing of our most commonly asked questions and answers regarding the Student Portal, MyGCU email, Microsoft Office products, LoudCloud, GCU eBooks, and more! If you have a question that isn't answered here, try using our search bar by entering the key words of what you are looking for or feel free to contact us for additional help.
Once you have been accepted to GCU as a student, you should receive a welcome email with your account information. It is recommended that you first register your account, and then reset your password to a personalized password. Once you have set up your account, you can log in with your username and password at myportal.gcu.edu.
You can update your information by changing it in the student portal. To update your information in the student portal, see Changing your Personal Information in the Student Portal.
All current, active students are able to download Microsoft Office 365 through GCU Outlook email. Office 365 ProPlus includes products like Microsoft Word, PowerPoint, and Excel; essential programs for succeeding in your educational goals. For a step-by-step guide, see Free Microsoft Office 365 ProPlus Installation.
LoudCloud is an online learning platform that allows students to access all of their course material, assignments, and instructor contact information. Each class that you take will have its own environment with forums and course materials. You will be able to access classes in LoudCloud up to three days before the course start date and for up to five weeks after the course ends.
For information about accessing your LoudCloud classroom, please see Accessing Your LoudCloud Classroom. If you are having trouble accessing an introductory course, or an IGC course, please see Accessing the Introduction to Grand Canyon (IGC) Course.
LoudCloud supports Internet Explorer 8 and above, Microsoft Edge, Mozilla Firefox, Google Chrome, and Apple Safari. Please make sure that your browser is up-to-date to avoid any compatibility issues with LoudCloud or our GCU site.
Turnitin is used for academic papers to detect plagiarism. Not all papers require the use of Turnitin, but many do. For more information about Turnitin, please see our Turnitin FAQ.
To submit a paper to Turnitin, you must select the option after creating a new attempt on your assignment page, but before clicking finally submitting your assignment. For more information about submitting assignments in LoudCloud and using Turnitin, please see the following articles:
While the American Psychological Association (APA) states that academic writing should contain no more than 20% quoted materials, instructors are permitted to require a lower percentage for an assignment. Check with your instructor for specific requirements regarding your similarity percentage.
For more information or assistance with citations and paraphrasing, please contact Institutional Effectiveness (602-639-8901) or the Library (602-639-6641).
Our licensing agreement with our eBook publishers allows you to print one (1) copy of the eBook for personal use.
Currently, tablets and smartphones are unable to download our PDF eBooks, therefore, most classes will have a Web Viewer option to open your eBook in a supported browser. For more information about reading your eBooks through the Web Viewer, take a look at the article, Reading Your eBooks Through the Web Viewer.
For more eBook FAQs, see: