If you ever need technical assistance, you can reach Technical Support in a variety of different ways. All of our support options are available at the bottom of every page! Technical Support's scope of service varies depending on the product or service in question. Searching our Help Center provides resources that describe what services we may provide, depending on your issue. You can also see our Common Issues and Solutions article that serves as a starting point for addressing common questions and issues you may encounter as a student or applicant at GCU. NOTE If you need assistance with basic computing, equipment requests and repairs, and troubleshooting GCU systems and support applications, please contact Staff IT Support. The methods that we provide technical assistance include email, live chat, Facebook, X (Formerly known as Twitter), and telephone. Our hours of operation for phone, email, live chat, and social media are: Weekdays: 6:00 AM-Midnight AZ TimeWeekends: 7:00 AM-Midnight AZ Time Email You can submit a technical support request by clicking the Email Us card at the bottom of the articles. Clicking on Submit a Request at the bottom of the article allows you to fill out a support form to provide additional information and reach out to us through email. Alternatively, you can also email us at technical.support@gcu.edu. Live Chat We have live chat technicians ready to answer your questions! Click the Live Chat button below to chat with one of our representatives. If you would like to receive a transcript of your chat interaction, check out the article Requesting Chat Transcript. Social Media We provide technical assistance on Facebook and X (Formerly known as Twitter). Post a question to our Wall or toss us a Tweet; we'll get back to you right away. Don't forget to follow us on Instagram! Phone As always, we have our telephone support available until midnight MST. You can reach us at our toll free phone number at 1-877-428-8447 or our local number at 602-639-7200. When you call, please listen to the options carefully to ensure that you can get to the right support team. In Person If you're on campus, feel free to stop by our IT Bar, a.k.a. the Nerd Herd, located on the 2nd floor of the Student Union. Monday - Friday: 8:00 AM - 7:00 PMSaturday: 10:00 AM - 4:00 PM Technical Support does not have staff at the IT Bar during the summer semester. To view Staff IT Support’s summer hours at the IT Bar, refer to When to Contact Our Staff IT Support Team. NOTE Technical Support is closed the following holidays: Thanksgiving Christmas New Year’s Day We will resume normal operating hours the following day. Other Student Resources Sometimes you may need to contact someone other than Technical Support. Here is a list of different resources and their contact information. If the department or individual you are trying to reach is not available in the list below, we recommend contacting the GCU Mainline so they can transfer you accordingly. Contact Information GCU Mainline 602-639-7500 1 (800) 800-9776 (Toll Free) Career Services 602-639-6418 gcunontradcareersupport@gcu.edu Academic Centers for Excellence (ACE) 602-639-8901 ACE@gcu.edu Campus Operations 602-639-7739 Campus.Parking@gcu.edu Campus Recreation 602- 639-7559 CampusRecreation@gcu.edu Canyon Health and Wellness Clinic 602-639-6215 Fax: 602-639-7830 First Year Experience FYE@gcu.edu GCU Library 602-639-6641 1-800-800-9776 ext. 639-6641 https://library.gcu.edu GCU Today http://news.gcu.edu/ https://news.gcu.edu/contact-gcu-today/ International Students Office 602-639-8105 Fax: 602-343-3371 ISO@gcu.edu Mail Center 602-639-7905 Housing Operations 602-639-6240 housing@gcu.edu Office of Academic Records academicrecords@gcu.edu Office of Residence Life 602-639-6244 residencelife@gcu.edu Office of Spiritual Life 602-639-6750 spirituallife@gcu.edu Office of Student Engagement 602-639-7250 Student.Engagement@gcu.edu Public Safety 602-639-8100 http://www.gcu.edu/Campus-Resources/Public-Safety.php Student Disability Services 602-639-6342 1-800-800-9776 ext. 639-6342 Student Services Counselors 1-800-800-9776 GCU Box Office 602-639-8979 Purchase by Phone: 877-552-7362 Ethington Theatre Box Office Purchase by Phone: 877-552-7362 Lope Shop (On-Campus) 602-639-7030 Faculty Services (Includes Schedulers and Recruiters) 602-639-7005 Faculty Training and Development (Includes Faculty Specialists) 602-639-7004 (can be contacted at facultydevelopment@gcu.edu) Nerd Herd 602-639-7898 nerdherd@gcu.edu September 09, 2025 19:29 Updated Related articles LopesWrite Password Reset Process (Halo | Learn) Submitting Assignments Navigating the GCU Portal ThinkingStorm