(Halo | Learn) Class Questions – GCU Technical Support

The Class Questions section contains all of the public questions you or your fellow classmates may have asked within the course. To access this section of the class, select Class Questions in the left navigation menu.

Once there, you will see any answered or unanswered questions.

NOTE Keep in mind the questions asked here are visible to the whole class. If you want to communicate with just the instructor, send a message through the Messages view. For information on how to use the Messages view, check out the article (Halo | Learn) Classroom Communication.

Asking a Question

To ask a question, click the blue Ask Question button in the top right corner.

Enter the title and the question. When you are ready to submit your question, press Post.

NOTE Any question that has not been posted will automatically be saved under Drafts.

Managing Your Questions

If you need to make changes to the question, navigate to the All category.

Locate your question and select the three dots in the top right corner of the question.

NOTE If the question has an official answer, these three dots will not appear, and you will not be able to edit your question. If the question has been replied to by a classmate but does not have an official answer, you cannot edit or delete the post, but you can still mark it as private.

You will have 3 options to select. Clicking Edit will allow you to make changes to the title and question. Once you have made your changes, click Update.

Clicking Delete will delete the question.

Clicking Mark as Private will hide the question and prevent any new replies. A new message will be sent to the instructor through the Messages view.

Furthermore, it is not possible to reply to a question’s responses; you can only reply to the original question. Any replies to the question will be put at the bottom of the thread.

Viewing Answers

Once the instructor has marked a reply as an official answer, check the Answered section to view the answer.

The answer will be under the question asked and will be labeled Official Answer. An answered question cannot be replied too.

Question Status

A question posted in the Class Questions board will have a Status listed on it:

Open - The question is ready to be responded to.
Pending - The question has been replied to but not with an official answer.
Resolved – The question has been answered and the answer has been marked as "official" by the instructor.

Yellow Notification Bubble

There may be a yellow notification bubble with a number located on the Class Questions tab. This displays the number of questions that received an unofficial response from the instructor in the Class Questions forum. This is not a counter for displaying how many unread questions there are. The notification bubble will stay present until the instructor marks all questions as resolved.