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3961652|System Outage > Parent Portal > To Do List |Description of Issue: The parent portal is having issues with the To Do tab. When parents try accessing it, they are getting an error message: An error occurred while processing your request. Contact the SSC / basic TS has not helped. What Next: Please inform of outage as our backend teams are aware of the issue.
Last Updated: Wed, 5/06/26 2:43 pm MST

Hello Lopes,

We are currently experiencing an issue affecting the To Do List in the Parent Portal. At this time, parents are unable to access this tab. We are aware of the issue and are actively working to resolve it as quickly as possible. We understand this may be inconvenient and appreciate your patience while we work toward a resolution.

Service Interruption Notice

Last Updated: Wed, 5/06/26 2:43 pm MST

Hello Lopes,

We are currently experiencing an issue affecting the To Do List in the Parent Portal. At this time, parents are unable to access this tab. We are aware of the issue and are actively working to resolve it as quickly as possible. We understand this may be inconvenient and appreciate your patience while we work toward a resolution.

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