Adding MyGCU Email to Email Applications – GCU Technical Support

GCU provides every student with an Outlook email account once they have been accepted to the university. This email account remains active and free for you to use even after you have graduated. Some students might be interested in integrating this into Microsoft Outlook for easy access. Whether this is your first time using Microsoft Outlook on your PC or Mac, or your application is already setup with another account, the process is quick and simple.

NOTE For help adding your GCU email on your phone, see Setting Up Your GCU Email on Your Smartphone.

Windows

With Outlook open, select the File tab and click Add Account in the upper-left corner. (If this is the first time you are using Outlook, you will be prompted to add an account upon starting the program).
In the window that appears, enter your GCU Email (e.g., username@my.gcu.edu). Then, click the Connect.
You may receive a message stating: “By adding a Microsoft Exchange account you have changed where some of your new email messages and calendar information is saved.” Click Ok to continue.
Outlook will begin configuring your email account. A box may appear which asks credentials. Enter your GCU email address and password, then click OK. (You may uncheck the Remember my credentials checkbox)
Once Outlook has completed setting up your account, you will see a message that says, “Account successfully added”. Click Done to be taken to your inbox.

Mac (Outlook)

If you are opening Outlook for the first time, a window will appear prompting you to Sign in. Enter your GCU email address (e.g., username@my.gcu.edu), then click Next.
Enter the password the same password you use to log into the GCU Portal. Then click Sign In.
You will be sent to your Inbox after clicking Sign In.

Alternatively, if you have an existing Outlook account, please follow the following steps.

With Outlook open, click the Tools On this tab, make sure that you click the Online/Offline toggle and change to it Online. Then, click the Accounts icon.
On the Accounts window, click the Plus icon on the lower left-hand corner and select New Account from the drop-down menu.
On the Set Up Your Email window, enter your GCU email address (e.g., username@my.gcu.edu), then click Continue.
On the next window, enter the same password you use to log into the GCU Portal. Then click Sign In.
Once Outlook has completed setting up your account, click Done to be taken on the Accounts window.
The Accounts window displays your existing email and your newly added email. Click the Quit button to be taken to your inbox.

Mac (Mail)

To add your GCU email to the Mac Mail app, refer to Syncing GCU Account to Mac.