Adding MyGCU Email to Email Applications

GCU provides every student with an Outlook email account once they have been accepted to the university. This email account remains active and free for you to use even after you have graduated. Some students might be interested in integrating this into Microsoft Outlook for easy access. Whether this is your first time using Microsoft Outlook on your PC or Mac, or your application is already setup with another account, the process is quick and simple.

NOTE For help adding your GCU email on your phone, see Setting Up Your GCU Email on Your Smartphone. 

Windows

  1. With Outlook open, select the File tab and click Add Account in the upper-left corner. (If this is the first time you are using Outlook, you will be prompted to add an account upon starting the program).

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  2. In the window that appears, enter your GCU Email (e.g., [email protected]). Then, click the Connect. 

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  3. You may receive a message stating: “By adding a Microsoft Exchange account you have changed where some of your new email messages and calendar information is saved.” Click Ok to continue.

  4. Outlook will begin configuring your email account. A box may appear which asks credentials. Enter your GCU email address and password, then click OK. (You may uncheck the Remember my credentials checkbox)

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  5. Once Outlook has completed setting up your account, you will see a message that says, “Account successfully added”. Click Done to be taken to your inbox.

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Mac (Outlook)

  1. If you are opening Outlook for the first time, a window will appear prompting you to Sign in. Enter your GCU email address (e.g., [email protected]), then click Next.

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  2. Enter the password the same password you use to log into the GCU Portal. Then click Sign In.

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  3. You will be sent to your Inbox after clicking Sign In.

Alternatively, if you have an existing Outlook account, please follow the following steps.

  1. With Outlook open, click the Tools On this tab, make sure that you click the Online/Offline toggle and change to it Online. Then, click the Accounts icon.

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  2. On the Accounts window, click the Plus icon on the lower left-hand corner and select New Account from the drop-down menu.

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  3. On the Set Up Your Email window, enter your GCU email address (e.g., [email protected]), then click Continue.

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  4. On the next window, enter the same password you use to log into the GCU Portal. Then click Sign In.

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  5. Once Outlook has completed setting up your account, click Done to be taken on the Accounts window.

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  6. The Accounts window displays your existing email and your newly added email. Click the Quit button to be taken to your inbox.

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Mac (Mail)

To add your GCU email to the Mac Mail app, refer to Syncing GCU Account to Mac.

Manual Setup

Outlook should automatically configure the correct server information when you enter your GCU email address. If for some reason you are experiencing difficulties setting up your Outlook email, we recommend trying manual setup options. Click the headings below for the appropriate steps for your operating system.

Windows

  1. With Outlook open, select the File tab and click Add Account in the upper-left corner. (If this is the first time you are using Outlook, you will be prompted to add an account upon starting the program)

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  2. In the window that appears, enter your GCU Email (e.g., [email protected]). Select Advanced options and place a check in the “Let me set up my account manually” checkbook. Then, click the Connect button.

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  3. In the Advanced setup window, select IMAP.

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  4. In the IMAP Account Settings window, under Incoming mail, enter office365.com in the Server box and enter 993 in the Port box. Set the Encryption method to SSL/TLS.

    Under Outgoing mail, enter smtp.office365.com in the Server box and enter 587 in the Port box. Set the Encryption method to STARTTLS. Select Next.

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  5. Enter your GCU password and click Connect.

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  6. Once Outlook has completed setting up your account, you will see a message that says, “Account successfully added”. Click Done to be taken to your inbox.

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Mac

  1. If you are opening Outlook for the first time, a window will appear prompting you to Sign in. Enter your GCU email address (e.g., [email protected]), then click Next.

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  2. Close out of the Password page. You will receive an error that states “Authentication couldn’t be completed.” Select Not Office 365?

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  3. On the Choose the provider for window, select IMAP/POP.

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  4. On the IMAP/POP window, select IMAP in the Type drop-down menu. Enter your GCU email address in both the Email Address section and the Username Enter your GCU password in the Password section.

    In the Incoming Server section, enter outlook.office365.com and in the Port section, enter 993. In the Outgoing Server section, enter smtp.office365.com and in the Port section, enter 597. Check both boxes labeled “Use SSL to connect.” Click Add Account.

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  5. Once Outlook has completed setting up your account, click Done to be taken to your inbox.

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