Setting Up Your GCU Email on Your Smartphone

Before you begin, please ensure your iPhone has the most up-to-date software available.

1. Start by accessing the Settings app and search for Mail and select the Mail Apps option. 
   
2. Next, tap Mail Accounts. 
   
3. Tap Add Account. 
   
4. Next, enter your GCU email (make sure to include @my.gcu.edu) and select Next. 
   
5. Tap Microsoft Exchange. 
   
6. On the next screen, make sure your GCU email is correct and a description of what you want the email to be displayed as. Once you are finished entering the information, tap Next. 
   
7. A pop-up will ask “Sign in to your ‘my.gcu.edu’ Exchange account using Microsoft?” select Sign In. 
   
   
   NOTE If you are prompted to enter server information, go ahead and cancel the set up process and make sure to select the Sign In option.
8. Another pop-up will ask to use microsoftonline.com to sign in. Select Continue. 
   
9. Enter in your GCU password, tap Sign In.
10. Once signed in, you will see all the options you can sync to your device. Select your preferred sync options and then tap Save and you're done! 
    

Before you begin, please ensure your device has the most up-to-date software available. Please note, the steps below can vary slightly depending on what type of Android device you have.

1. Start by accessing the Email app.
2. If this is the first account you are adding, skip to step 3. If you already have an email account associated with this app, click the menu or settings button (the location of this button will differ depending on your device). Then, click on Add Account or Manage Account. You may need to select Add New Account or tap the + button again to get to the Add Account screen.
3. If you’re prompted to choose an account type, select Microsoft 365. If you aren’t prompted to choose an account type, proceed to the next step.
4. Enter your GCU email (including @my.gcu.edu) and password, then select Next or Sign In.
5. If you’re prompted to choose a personal or work/school account, choose the Work or School account. You may be asked to enter your password again afterwards.
6. You may be prompted with a “Permissions Requested” screen. If so, click Accept to proceed. Otherwise, proceed to the next step.
7. If prompted with a “Active Device Admin app” screen, click Activate to continue. Otherwise, proceed to the next step.
8. If your account has MFA (multifactor authentication) enabled, you may be prompted to receive a text or call code. If so, complete the required steps. If you don’t have MFA enabled, you’ll be taken to your inbox.

Newer Android devices come with Microsoft 365 and its apps installed. This means that Outlook, the email app for Windows, already comes preinstalled. If you have an older device that did not come with Outlook, you can download it through the app store.

1. Open the Outlook app.
2. If you already use the Outlook app for a different email account, you’ll be taken to your inbox.
   • If you’re taken to your alternate email inbox, select the Microsoft 365 icon in the upper left corner.
   • If you have never used the Outlook app before, you’ll be prompted to either select one of the accounts that the app has found for you or create a new account. Select the “Accounts Found” option and skip to step 5. 
     
3. Select the Add Account button on the left side of the screen. The icon will look like a message with a plus sign next to it. 
   
4. Select Add an Account. 
   
5. The Outlook app will attempt to locate potential email addresses for you. If the app is able to locate any, it will present them as shown in the screenshot below.
   • If the email you’re trying to access is listed, great! Select the checkmark next to it and click Continue.
   • If the email you’re trying to access is not listed, click the Skip button at the bottom of the screen.
   • If you don’t receive this page at all, simply move on to step 6. 
     
6. Enter your GCU email address and select the Continue button. 
   
7. If you are prompted to choose an account type, select Microsoft 365. If you don’t receive this prompt, simply skip to the next step. 
   
8. Enter your GCU password and select Sign In. 
   
9. If your account has MFA (multifactor authentication) enabled, you may be prompted to receive a text or call code. If so, complete the required steps. If you don’t have MFA enabled, you’ll be taken to your inbox.