Once the app has finished downloading, open the app. All personal information such as courses and card accounts will be unavailable until you are signed into the app. You will still be able to see the Hours information and campus map without signing in. However, you will be unable to use your Student ID until you are logged into the app.

To log into the GCU Student Mobile app, select the Sign in button in the Sign into your account banner located at the top of the screen.

You will be prompted to sign in with your GCU email address, which is your username@my.gcu.edu.

Next, enter your GCU password and click Sign In. If you are unable to login with your current GCU password, try Resetting your Password.

You may also be prompted to complete multi-factor authentication (MFA) after successfully signing in to the GCU Student Mobile app. If you have any questions or issues concerning MFA, you can check out our Multi-Factor Authentication article for more information.

The Home tab will provide you access to the following information:

• Upcoming Course
• Notifications

The Student ID tab will display a digital version of your Student ID card. The ID card has a scannable barcode to use at the NerdHerd or when making purchases with Dining Dollars.

To add your picture to your ID, use an existing photo of yourself or take a new one that meets these requirements:

• Shows your face and no one else’s
• Clear and not blurry
• Wearing appropriate clothing
• Not wearing a hat, sunglasses, or anything covering your face
• Neutral, solid-colored background

Once you have your photo, please attach it and send it with your full name and student number to StudentIDPhotos@gcu.edu.

The Map tab will display a numbered map of the GCU campus. If you are using an iOS device, it may ask you if you would like the app to use your location. Pressing Ok will allow you to see where you are located on campus. Use the Home button at the bottom-left of the screen to return to the full map at any time. Use the Plus and Minus buttons at the bottom-left of the screen to zoom in and out of the map.

If you are unable to find what you are looking for, you can search for building names or numbers in the search bar at the top of the screen. Alternatively, you can use the menu button located to the right of the search bar. This opens a list of building categories. Once you select a category, select the building that you are looking for to see the location as well as a description of the building.

The Hours tab will display a list of dining locations around campus.

By selecting an option, you will be shown a description of the restaurant along with its hours of operation and location.

For select restaurants, there is a Camera tab. This allows you to see how busy the restaurant is at any given moment.

The More tab will provide you access to the following information:

• Student ID number
• Student Services Counselor
• Schedule
• Card Accounts
• Settings

When accessing the GCU Student Mobile app you may run across the error stating “Failed to retrieve data. Please try again.”

If this happens, log out of your mobile app and log back in again with your current GCU password.

The GCU Student Mobile app allows you to use the funds available on both your Dining Dollars and LopesCash at GCU stores and restaurants. While Dining Dollars are tied to your meal plan and cannot be adjusted during the semester, LopesCash allows you to add funds to your account throughout the semester.

1. To add funds to your LopesCash balance, navigate to the GCU Portal and click the Finance Hub app.
2. Next, select the Lopes Cash button.
   
3. You will then be directed to the Transact payment portal. To add funds, click the Add Value option in the left-side navigation pane.
   
4. From here, enter the amount you would like to add. After adding the amount, enter your payment details. To save time in the future, you can place a check mark next to Save Payment Method, to save your information for the next time you want to add funds.
   

If you’re having trouble with the GCU Student Mobile app and need to use the features on the app, we have various alternatives for the features on this app.

Our most commonly used alternatives to the GCU Student Mobile app are the GCU Life app and the GCU Student ID app. The GCU Life app, will provide access to most of the resources that are available through the GCU Student Mobile app, except the Student ID photo which you will need to use the GCU Student ID app. If you do not want to use the GCU Life app, you can use the information below to access the resources that are available through the GCU Student Mobile app.

Student ID App

If you need to use your Student ID for Dining Dollar purchases, accessing campus, or for anything else that requires your Student ID, you will need to the GCU Student ID app.

GCU Campus Map

If you need a map of the GCU campus, you can navigate to map.gcu.edu.

Class Schedule

You can access your class schedule from the GCU Student Portal using the Class Schedule/Grades app.

Dining Venues and Line Cameras

If you would like information about the different dining venues located on GCU, navigate to the Campus Dining page. You can also view the line cameras for the different venues from this page.

Counselor Contact Information

Your counselor information can be located in the GCU Student Portal, you can use the article Navigating the GCU Portal to find information on where to find the counselor information.

Dining Dollars Balances and Transaction History

You can access your Dining Dollars balances through the GCU Student Portal. Navigate to the Finance Hub, select Lopes Cash, and then sign in using your GCU email and password.

Chapel Check-In

To check into Chapel, use the GCU Life app. For information about the Chapel services navigate to the Worship Services section of the GCU Student Spiritual Life page. You can also find information about the guest speakers for upcoming Chapel sessions by following @GCUWorship on Instagram.