Install and Update Adobe Flash Player

What is Flash Player?

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Adobe Flash Player helps deliver web content, such as videos, animations, and application user interfaces. Flash Player is available across multiple browsers and platforms. In some cases, modern web browsers come with flash pre-installed, such as Google Chrome. However, some other browser users may need download and install Flash Player to view and interact with SWF content.

If you're having trouble viewing videos on websites, it's likely that your Adobe Flash Player needs to be updated. It's important to always use the latest version of Adobe Flash Player. To make sure the version on your computer is up-to-date, Adobe has an excellent applet on their help site to verify your Flash Player version and help you update it if needed!

Where can I get support?

Visit Flash Player support for help with installation.

How can I tell if I have the latest version of Flash Player installed and whether it is working correctly?

You can verify that Flash Player is installed by visiting Adobe's testing page. This page will tell you which version is currently installed and provides a list of the latest versions for each platform.

NOTE Even after installing Adobe Flash Player, it may still need to be enabled in your browser. Select one of the browsers below to view a guide on how to enable Adobe Flash Player on your browser.

Enabling Flash Player

Firefox

  1. Firefox > Tools > Add-ons
  2. Select Plugins.
  3. In the list of Add-ons, look for Shockwave Flash.
  4. Select Always Activate.
  5. Restart the browser to ensure the change takes effect.

Google Chrome

  1. Menu > Settings
  2. Using the settings search bar at the top of the screen, search for Flash.
  3. Select Content Settings.
  4. Select Flash.
  5. Make sure Ask First is Off
  6. Close the dialogue box.
  7. Restart the browser to ensure the change takes effect.

Safari (11.0)

  1. Safari > Preferences > Websites
  2. Under Plug-ins select Adobe Flash Player.
  3. Make sure When visiting other websites: is switched to On.
  4. Close the Preferences window.
  5. Restart the browser to ensure the change takes effect.

Internet Explorer

  1. Tools > Manage Add-ons
  2. In the list of Add-on Types, select Toolbars and Extensions.
  3. In the list of Add-ons, look for Shockwave Flash Object.
  4. In the Status column, check to see whether Shockwave Flash Object is Disabled. If it is disabled, click the row for Shockwave Flash Object to highlight it.
  5. In the lower-right corner of the Manage Add-ons dialog box, click Enable.
  6. Close the Manage Add-ons dialog box.
  7. Restart the browser to ensure the change takes effect.

Microsoft Edge

  1. Menu > Settings
  2. Scroll down and select View advanced settings
  3. Make sure Use Adobe Flash Player is switched to On.
  4. Restart the browser to ensure the change takes effect.

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