One of the most extreme steps we take when troubleshooting browser errors is resetting the browser to default settings. Due to the changes it makes to your browser, we reserve this option as one of the last steps. The process and results of resetting your browser to its default settings are different depending on which browser you're using. Check out the support articles from each of the major Internet browsers we support. We highly encourage you to review the effects the reset will have on your browser before following the instructions.Expand/Collapse All Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/what-to-do-if-microsoft-edge-isn-t-working-cc0657a6-acd2-cbbd-1528-c0335c71312a Mozilla Firefox https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Google Chrome https://support.google.com/chrome/answer/3296214 Apple Safari https://support.apple.com/en-us/102564 May 09, 2026 18:26 Updated Related articles Allowing Pop-ups on GCU Sites How to Clear Your Cache and Cookies Password Reset Process Managing Your Browser Add-ons and Extensions Multi-factor Authentication (MFA)