GCU’s Parent Portal provides parent(s) or guardian(s) of traditional (ground) students with access to student’s information electronically, allowing them to view financial updates, see important GCU announcements and more. Access to the Parent Portal is by invite only and must be initiated from either the electronic Student Information Release Form (eSIRF), or through a document requiring eSignature. Note that if you are a parent setting up access to the Parent Portal through the document signature process, you will not have access to anything other than that form from inside the portal. For full parent Portal access, your student will need to fill out an eSIRF. Choose the heading below that addresses your scenario, and follow the steps to set up your Parent Portal today!
Scenario 1: eSIRF
As a student, the first step to set up your Parent Portal requires you to complete and sign the electronic Student Information Release Form (eSIRF). Access to the form is by invite only, so you’ll need to contact your Student Services Counselor (SSC) to enable the form for you. After your SSC enables the form, you’ll be able to locate the electronic document by signing into your GCU Portal.
Once inside your GCU Portal, click on the Edocs app.
Alternatively, your Portal E Docs can be accessed directly by navigating to https://portaledocs.gcu.edu/ and entering your GCU username (do not add @my.gcu.edu) and password.
Your Portal E Docs page may contain various documents that require your attention. To complete the current process, select the Student Information Release Form.
To begin filling out the form, select the radio button for I wish to grant the following third party the ability to receive my information.
Under Reason for Release, the radio button for Parent/Guardian must be selected for an invitation to the Parent Portal to be sent.
Under Information to be Released, you can choose the information that you want to make available to your parent/guardian in the Parent Portal.
After making your selections, enter the demographic information for your parent/guardian. The information required to set up the account must include the following:
- Parent/Guardian’s first and last name
- Phone number
- Street address (city, state, and zip code)
- Email address
The email that you provide will receive an instant invitation to register for the Parent Portal.
The last requirement for your Parent Portal registration is to set up a FERPA PIN/Password. The password cannot be your name, address, phone number, or username. You must independently communicate this password to your parent/guardian for them to complete their part of the registration process.
To register for the Parent Portal as a parent/guardian, start by locating the email invitation from firstname.lastname@example.org that was sent to you when your student submitted the electronic Student Information Release Form (eSIRF). After locating the email invitation, follow the link provided in the email to set up your account.
Next, enter the email address and student provided password that was created by your student during the eSIRF process. Your student will need to independently communicate this password to you.
After successfully entering the student provided password, you will be prompted to create a password for continued access to the Parent Portal. The password requirements must include the following:
- At least 8 characters
- 2 letters
- 2 non letters
Once registration is complete, you can access the Parent Portal at any time by navigating to https://parent.gcu.edu!
Scenario 2: Document Requiring Parental Signature
If you are a student under 18 and are trying to fill out a document (Discover Waiver, Dependent Verification Worksheet, etc.), you will need a parent signature to complete it. First, you will receive an email notification that an e-sign document is available to sign in your student portal.
Once you are inside your student portal, and click the eDocs app. Alternatively, your Portal E Docs can be accessed directly by navigating to https://portaledocs.gcu.edu/ and entering your GCU username (do not add @my.gcu.edu) and password.
Click the appropriate form from underneath the Portal eDocs heading. For example, if you were attempting to fill out the Discover Waiver you would click the Permission / Waiver of Responsibility / Medical Release Form.
Fill out the form, including your parent’s name and email address. The email that you provide will receive an instant invitation to register for the Parent Portal.
In order to sign one of these forms as a parent, start by locating the email invitation that was sent to you when your student submitted it. After locating the email invitation, follow the link provided in the email to set up your account.
After creating a password for the Parent Portal, you will see the form requiring your signature.
Frequently Asked Questions
The FERPA PIN/Password is required for the initial registration to the Parent Portal if the student signed an eSIRF. If you and your student do not know the FERPA PIN/Password, have the student check for a PDF copy of their SIRF which was sent to them after they completed it. This PDF will contain the FERPA PIN/password. If they do not have access to the PDF, a new eSIRF will need to be completed by the student. This can be accomplished by having the student contact their SSC, and asking them to make a new eSIRF available in their portal.
If you would like to adjust any information that the student initially provided when setting up the eSIRF, the student will need to contact their SSC, and ask them to make a new eSIRF available in their portal. The student will need to complete the eSIRF again and enter the desired information.
Once a parent has successfully registered for the Parent Portal, they can reset their password at any time by using the forgot password link located on the Parent Portal login page. You will be prompted to enter the email associated with your Parent Portal. You will receive an email link that will prompt you to reset your password.
This message indicates that the email address entered is either not on file or the account was set up incorrectly. To rectify this, the student on the account will need to contact their SSC for assistance with confirming their access. The SSC is unable to make any changes without the student’s permission.
If two or more parents wish to use the same email address, they will have one login. If parents want separate access to the Parent Portal, the student must submit a separate eSIRF for each parent. The Parent Portal does not allow duplicate email addresses for the same student.
Students can update a parent’s access by filling out another SIRF. When the new SIRF is filled out with an email address that already exists in the Parent Portal, there will not be another email sent as the account already exists. To access the information, you will need to speak with the student.
A document that requires a parent signature must be signed by the student first. After the student signs the document, they will need to log out of the Portal eDocs application to prevent this error message from occurring. When the student successfully logs out, the parent will be able to log onto the Portal eDocs application and sign the document located in the To-Do tab.