Installing Java

The way to identify if you have Java installed on your Windows device is simple:

To verify if you have Java, start the search bar, or magnify glass in the bottom left-hand corner of the screen. 

In the search bar, search for Command Prompt and select it.

This will show a black pop-up box. There will be a blinking cursor next to the name of the user. Here you will type Java -version. From here, you will select enter which will run the prompt.

If you do not have Java installed, it will say it is not recognized as an internal or external command. If it is installed, you will see the current version installed.

To install Java:

1. Start by visiting the Java website
2. Choose the Download Java option
3. Select Download Java
4. You can either open or save the install file. If you choose to save it, locate the installer in your Downloads folder after the download is complete and double-click the file.
5. Allow the program to make changes

Once the download is finished and the installation begins, make sure to clear the check box for the installation of the Ask.com Toolbar.

Once the installation is complete, restart your computer.

If you need to install Java on your Mac, check out this guide from Java's help site!

Having multiple versions of Java can cause conflicts that result in both versions not working. To resolve any potential conflicts, make sure that your computer only has the latest version of Java installed. You can check which version(s) of Java you have by viewing your installed Programs and Features in the Control Panel.

1. First, let’s go to Start and click Control Panel
2. Inside of the Control Panel, select Programs and Features
3. Here, we’ll want to locate the older versions of Java to uninstall
4. Right-click on the previous version and click Alternatively, you can also press the Uninstall button at the top after selecting the older version

If there are other pieces of software you'd like to remove for your computer, check out our guide on Computer Troubleshooting.