New students will take the following steps when creating a new account.
- Navigate to apply.gcu.edu.
NOTE You may also access the apply site by navigating to gcuportal.gcu.edu and selecting Apply.
- Select Create a New Account.
- Complete the form.
If you receive the following error message: The information provided does not match our records, make sure to check that you are using your name listed on your Social Security Card. If your University Counselor created your account with a name that is not listed on your Social Security Card, this could also prevent you from creating an account. Please contact your University Counselor to verify and change the name as needed.
All fields marked with an asterisk (*) are required
A University Counselor may send you an invite to apply to GCU, which will create an account for you. You will receive an email asking you to apply. Sometimes, counselors may create your account without informing you, which results in an error saying "your email address is already in the system" during the registration process. The link provided in the email must be used in order to avoid creating duplicate accounts. The link will direct you to a unique URL that will contain your counselors REP code and allow you to fill out the registration for a specific account.
If you are unable to locate the email inviting you to apply, you have the option to reset your password to access your application. To do so, click the Verify ownership link that appears when receiving the duplicate account error message shown below. After clicking the link, you will receive an email with a provided link to reset your password.
If you receive an error message saying:
“The email address you provided already exists on multiple records in our system.”
- Click the CLOSE button then register using a different email address.
- Contact your university counselor for assistance at 1-877-860-3951.”
In this instance, there are two options that you may continue with:
- Close the error message and register using a different email
- Contact your counselor at the provided number and have your counselor merge the matching records.
Since this is a different error than the Duplicate account error, you will not be able to use the Verify ownership option.
Occasionally, you may have an account in the system but no email on file. This means that you will not receive any password reset emails. Instead, the following error will be received when trying to reset your password:
"The email address that you entered was not found in the system! Please try again to enter the Email Address that you used when creating your Online Application account and then click the Submit button. Alternatively, you may click the Home link to the left to begin the online application process again by creating a new account or you may contact Technical Support at firstname.lastname@example.org or (1.877.428.8447)."
To access your application, click the Create a New Account option. Fill out all the required fields, including creating a password. Additionally, you will need to enter your CRM ID, which can be provided by your University Counselor or you may contact Technical Support at email@example.com or (1.877.428.8447).
After clicking Register, you will be prompted to create security questions. After setting up your security questions, you may proceed with your application.
If you receive the following error message:
Thank you for registering! We've sent you a verification e-mail so that we can verify your account. If you don't see it in your inbox, please check your SPAM or Junk Mail folder. If you still haven't received it, please contact your university counselor at 1-877-860-3951.
You will need to fill out the CRM ID section when creating a new account. Your CRM ID can be provided to you by a University Counselor or Technical Support at firstname.lastname@example.org or (1.877.428.8447).