Apply.gcu.edu Accessing Your Application

Depending on if you are applying to GCU for the first time or are a returning student. There are different methods of accessing your application.

Create a New Application

Navigate to apply.gcu.edu.
Select Create a New Application.
Complete the form.

If you receive the following error message: The information provided does not match our records, make sure to check that you are using your name listed on your Social Security Card. If your University Counselor created your account with a name that is not listed on your Social Security Card, this could also prevent you from creating an account. Please contact your University Counselor to verify and change the name as needed.

All fields marked with an asterisk (*) are required

NOTE The email address must be typed all in lowercase.

The email address used will double as your username.

Your password must follow the guidelines listed by the password criteria link.

At least 8 characters long
Must not contain the name of the applicant
Contain a combination of numbers and letters

Log in to an Existing Account

Navigate to apply.gcu.edu.
Select Log in to Existing Account.
Enter your Username. This will be the email address you created your account with.
Enter your password. This will be the password you made when you created your account.
Select the Log In button.
After logging in, you should be presented with a page where you can continue your application or start a new one.

Student Access (Log in With Student Portal Account)

If you have a student number and would like to access your application, you may log in with your Student Portal username and password rather than the one associated with the application site. If you've forgotten your password, you can reset it through the GCU Portal.

Please note, if you need to resubmit your application (such as your University Counselor put your application into Needs Correction status), you may access your application with your Student Portal credentials. However, on the last page of the application it will ask for a password to submit; enter the password linked to your application, not your GCU password. If you do not remember your application password, you will need to follow the steps to recover your application password.

Password Reset

Resetting Through Apply.gcu.edu

You can reset the password for your GCU application by selecting the I forgot my password link below the Log In button.

Enter your First Name, Last Name, and Username (typically your email address), then click Retrieve Question. Answer the security questions that were created during the Create a new account process and reset the password.

You can also use the Email Password Page to reset your password, which is located in the second paragraph of the Account Password Recovery page.

From here, simply type in the email address you used when you created your application and click Submit. You will receive an email with a link to reset your password and access your application.

NOTE The email address must be typed all in lowercase.

Apply.gcu.edu Errors

The email address you provided already exists in our system.

A University Counselor may send you an invite to apply to GCU, which will create an apply.gcu.edu account for you. When they do, you will receive an email with a unique link asking you to apply, and this link must be used to avoid creating duplicate accounts. The link will bring you to a unique URL that contains your counselors REP code and allow you to continue the registration of your account. If you try to register a new account using the same email address, you will receive a Registration Already Exists error:

“Registration Already Exists

The email address you provided already exists in our system”

If you are unable to locate the original email inviting you to apply, you have the option to reset your password to access the application created by your counselor. To do so, click the Verify ownership link that appears when receiving the duplicate account error message shown below. After clicking the link, you will receive an email with a link to reset your password.

Sometimes, students may be confronted by an Apply.GCU Registration message, rather than the message that says Registration Already Exists.

“Apply.GCU Registration

The email address you provided already exists in our system”

For this error, click the first Click Here to start the verification process.

These messages will have the same initial text, but, depending on the state of the applicant’s account, either message may appear.

NOTE If the verify ownership message is not appearing, clear the CRM ID field prior to submission.

The email address you provided already exists on multiple records in our system.

Sometimes, multiple apply.gcu.edu accounts can be assigned to a single email address. This error looks similar to the Email Already in the System error, but you will not be able to use the Verify Ownership option. If you receive one of the error messages below, contact your counselor to merge the matching records:

“Registration Already Exists
The email address you provided already exists on multiple records in our system."

"Server error MultipleNamesFound. Please try again"

In this instance, there are two options that you may continue with:

Close the error message and register using a different email
Contact your counselor at the provided number and have your counselor merge the matching records.

These errors stem from a different issue than the previous ones, so you will not be able to use the Verify ownership option.

The email address that you entered was not found in the system!

Occasionally, you may have an account in the system but no email on file. This means that you will not receive any password reset emails. Instead, the following error will be received when trying to reset your password:

"The email address that you entered was not found in the system! Please try again to enter the Email Address that you used when creating your Online Application account and then click the Submit button. Alternatively, you may click the Home link to the left to begin the online application process again by creating a new account or you may contact Technical Support at technical.support@gcu.edu or (1.877.428.8447)."

To access your application, click the Create a New Account option. Fill out all the required fields, including creating a password. Additionally, you will need to enter your CRM ID, which can be provided by your University Counselor or you may contact Technical Support at Technical.support@gcu.edu or (1.877.428.8447).

After clicking Register, you will be prompted to create security questions. After setting up your security questions, you may proceed with your application.

A system error occurred during your application entry process

If you are accessing your application using your GCU Student Portal login information instead of your personal application credentials, you may see the following error message:

A system error occurred during your application entry process

To fix this error, sign out of the application and recover your password using your personal email. After resetting the password, log back in with the log in to existing application section.

Verification Email

If you receive one of the following verification confirmation messages:

Thank you for registering! We've sent you a verification e-mail so that we can verify your account. If you don't see it in your inbox, please check your SPAM or Junk Mail folder. If you still haven't received it, please contact your university counselor at 1-877-860-3951.

Email Address Verification Link Sent. A message has been sent to [your email] with a verification link. If you fail to receive the email or if you have any problems accessing the system with the provided information, please contact Technical Support at technical.support@gcu.edu / 1.877.428.8447.

You will need to fill out the CRM ID section when creating a new account. Your CRM ID can be provided to you by a University Counselor or Technical Support at technical.support@gcu.edu or (1.877.428.8447).

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