If you are a GCU student looking for help with your class environment, please see our Help Center section specifically for you.
Grand Canyon University hosts classes in the LMS platform for non-GCU students and faculty. Though you have not applied to the University, you will complete your coursework in LoudCloud. This article will provide the information needed to be successful in your class!
First, check out the tutorial series below to learn about LoudCloud. (You may need to turn off the subtitle / closed caption settings)
If something in your course is not functioning correctly, we first recommend that you try basic troubleshooting. See the article below for instructions:
If basic troubleshooting does not resolve your issue, please review the information we have available in the Help Center by typing keywords into the search bar at the top. If you can't find the answer you're looking for, contact Technical Support directly and we will be happy to assist! We have also compiled a list of Frequently Asked Questions below to address the needs of your specific course.
Frequently Asked Questions
There are multiple versions of LoudCloud, so first it's important to make sure you are accessing the correct website.
- For courses starting prior to January 5th, 2019, navigate to: lms-trad.gcu.edu
- For courses starting on or after January 5th, 2019, navigate to: lms-hs.gcu.edu
To log in, enter your username and password.
If you need to reset your password, contact Technical Support at 602-639-7200. Please identify yourself as a non-GCU student or non-GCU faculty member when you connect with a technician.
You can answer discussion questions within your learning environment using the following article:(LMS) Navigating the Forums
To check your grades, navigate to the Gradebook page within LoudCloud. For more information about the Gradebook page, see the following article:
Since students in this course are not official GCU students, you will not have access to the free version of Office we typically provide. If you are required to use any Office programs as part of your course, please reach out to your school representative for a solution.