To reset your password, you must first be registered for password reset.
If you have already registered, navigate to https://reset.gcu.edu/.
Select Change Password.
Next, click I am a Student.
Enter your username (without @my.gcu.edu) and click Proceed.
Enter your PIN and click Submit.
NOTE If you do not remember your PIN, select I forgot my PIN to be given the opportunity to answer your security questions and verify your identity. If you answer your security questions incorrectly three (3) times, you will be locked out for one (1) hour. Should you be locked out, you can attempt to change your password again after one hour has passed.
After answering your security questions, click Submit.
Once you are able to verify your identity, you can choose a new password. The password must meet the following criteria:
- 8-16 characters in length; and contain
- One upper case letter;
- One lower case letter; and
- One number.
Also, do not include your name or date of birth in your password. Including your personal information will result in the error "Exception has been thrown by target of an invocation."
Lastly, avoid using your GCU username as part of your password. Otherwise, you will receive the error message, "Your password cannot contain your username."
To confirm your password, enter it one more time and click Submit.
You will receive a message confirming your password was successfully reset. To log into your account with your new password, click the Go to the Student & Faculty Portal link.
If you need to reset your password, you can return to reset.gcu.edu anytime!