There is a new reset process that is being rolled out to students and faculty over the coming months. If you are part of the pilot test group, we recommend that you utilize the new password reset process.
If the new password reset process was unsuccessful, or you are unable to answer the authentication questions, you can go through the old password reset process.
Before beginning the password registration and reset process, you should locate the New GCU Faculty Account email from [email protected] to obtain your username and password. This email is automatically sent when your account is created.
Once you have the email available, navigate to https://reset.gcu.edu/ and click on Register my Account
Select I am Faculty.
Enter your username and password and click Log In.
Please note, if your password is entered incorrectly three (3) times, your account will be locked for one (1) hour. If your password has expired, you will need to contact Technical Support for assistance completing the Register My Account process.
After logging in, you will be provided with a list of security questions. You must enter at least three (3) answers to continue. These are not case-sensitive. Select a question of your choice by placing a check in the box next to the question. Once finished, click Save Q&A.
Your security questions and answers will help to identify you when you reset your password. Keep in mind that the answers require a minimum of (3) characters and accept spaces as characters.
Next, you will create a numeric PIN that will be used to reset your password. The PIN must contain at least 4 numbers (letters are not accepted). Once you have entered a PIN, click Submit.
You will receive a message confirming your account registration. Once the registration is complete, select click here to reset your password.
See Resetting your Password for instructions on completing your password reset!